This policy explains return and refund handling for Vitalia Harmony orders, with a focus on Dutch and EU consumer transparency principles.
Withdrawal Right
Consumers generally have 14 days from delivery to exercise withdrawal rights for distance purchases, unless a legal exception applies.
How to Request a Return
Send your order reference and request to info@quodrynnvorghalx.world. You will receive return instructions and practical next steps.
Condition of Returned Goods
Please return goods in reasonable condition and packaging where possible. Handling beyond inspection may reduce refundable value where legally permitted.
Refund Timeline
After receiving and checking the returned goods, approved refunds are processed within 14 days using the original payment method where possible.
Exceptions
Some items may be excluded if consumer law provides exceptions, including sealed products opened after delivery where hygiene rules apply.
Support
Address: Nicolaas Witsenkade 45A, 1017 ZV Amsterdam, Netherlands. Phone: +31611950856. Email: info@quodrynnvorghalx.world.